1. What is SPF and DKIM?
   SPF (Sender Policy Framework) verifies that the messages your domains send originated from a listed server. In addition, it provides a list of servers approved to send mail from your domains & DKIM (DomainKeys Identified Mail) verifies the sender and the integrity of a message.
   
   
2. Why should I enable SPF and DKIM?
   Both play a role in preventing email spoofing, spamming and phishing.
   
   
3. How do I enable SPF and DKIM?
   This is enabled by default if your mails are hosted by Safaricom. To confirm logon to cPanel admin console > Email Deliverability. The status should read 'Valid'
   
   
4. What if I host my own mail server?
   Logon to cPanel admin console > Email Deliverability > Manage > Edit settings as required.